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4.13 Emergency Contact: In emergencies we recommend that you call the Info/Booking
telephone number displayed on the ticket: In Malaysia 1 300 888 121 or In Singapore 1 800
ODYSSEY (6397739)
4.14 Breach of conditions applicable to your Booking: If you fail in a material respect to
comply with any condition that governs your Booking, we may cancel the ticket, and refuse you further carriage, without any obligation to refund the fare or other liability to you.
Article 5. ODYSSEY’S RESPONSIBILITIES
5.1 Our obligation to carry you: It is our obligation to carry you and your permitted luggage on the journeys permitted by your Booking, on and subject to these Terms & Conditions of Carriage. We will make reasonable efforts to carry you with the minimum discomfort and inconvenience.
5.2 We will not carry animals: We will not carry dogs or any other animals on any of our services. Please note that you will be refused carriage by Odyssey should you attempt to board any Odyssey Service accompanied by an animal.
5.3 Timetable of Services: The published running times of any service are only stated approximately and we will use reasonable endeavours to minimise any disruption to your journey. In the event that our services are delayed or cancelled we will notify you of the delay and any alternative timetable as soon as reasonably practicable.
 
5.4 Our right to cancel: We reserve the right to alter any timetables or suspend, cancel or withdraw services, or terminate a service once it has commenced, without notice whether before or after you have reserved a seat on the service, and to substitute an alternative service.
5.5 Our liability for cancellations and withdrawals of services:
(a) Our liability is limited to what is stated in these Conditions: Except as provided in these
Terms & Conditions of Carriage, we shall not be liable for any loss, damage, liability, or cost suffered by you as a result of any cancellation or withdrawal of any service by us, or any delay to any service, or termination of any service.
(b) No liability if you have no reservation: If we cancel or withdraw a service before it has commenced and you do not have a seat reserved on it, we shall have no liability to you.
(c) Cancellation before service has commenced: If we cancel or withdraw a service before it has commenced, otherwise than due to a circumstance beyond our reasonable control, and you do have a seat reserved on it, our liability will be at our option to:-
(i) carry you on another service with available seats and where necessary extend the validity of
your Booking;
(ii) make suitable alternative arrangements to carry you to your destination on another coach, or other mode of transport as we deem fit; or
   
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