| Article 4. PASSENGER
RESPONSIBILITIES |
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4.1 You must check
your Booking, Booking Confirmation, Odyssey eTicket or eTicket: You
must check your Booking, Booking Confirmation, Odyssey eTicket or eTicket for
errors as soon as you receive it. If your Booking Confirmation Print Out,
Odyssey eTicket or eTicket was issued to you in person from our departure and
arrival points (ODYSSEYDECK and ODYSSEYLOUNGE), offices, centres or agents,
then you should check it at that time and bring any errors immediately to the
attention of the person who issued the it to you.
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| If your Booking, Booking Confirmation,
Odyssey eTicket or eTicket was delivered to you by post or any other method,
then you must inform us of any errors no later than two (02) working days after
you receive your it and in any event prior to the stated departure time of the
service. |
If your Booking is from Our
Website, you must check the details in the ticket purchase screen of the
odysseynow.com.my or
odysseynow.com.sg site. You will not
be permitted to make any amendments to the Odyssey eTicket or correct any
errors in its details once you have clicked the "Purchase Your Ticket" button.
Once you have pressed the “Purchase Your Ticket” button a Booking Confirmation
with a Pin Number will be displayed. |
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4.2 Exchanging Your Booking
Confirmation Print Out, Odyssey eTicket or eTicket with a Boarding Pass:
You must present a printout of your Booking Confirmation Print Out, Odyssey
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| eTicket or eTicket to our Customer
Care representative at our departure and arrival points (ODYSSEYDECK and
ODYSSEYLOUNGE) on the day of travel prior to boarding our coach in exchange for
a Boarding Pass with the same travel detail printed on it. |
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4.3 You must check your
Boarding Pass: You must check your Boarding Pass for errors as
soon
as you receive it and bring any errors immediately to the attention of the
person who issued the ticket to you. |
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| 4.4 You must travel with your
Boarding Pass: You must take your Boarding Pass with you whenever
you travel on a service, and you must produce your Boarding Pass for inspection
when asked. If you do not take your Boarding Pass with you when you travel, or
do not produceyour Boarding Pass when asked then you will be considered to have
travelled without a ticket.
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| You must present your Boarding Pass
to our Onboard or Cabin Crew when boarding an Odyssey Vehicle for your journey
as this is your proof of Booking and is the means by which entry to the vehicle
will be granted. If you are unable to provide your Boarding Pass or Booking
Confirmation you will not be permitted to travel. No refund will be provided
for any Booking not utilised as a result of a failure to present your Boarding
Pass or Booking Confirmation. |
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