| (b) Expiry of your Booking
Confirmation, Odyssey eTicket, eTicket or Boarding Pass: When your
Booking Confirmation, Odyssey eTicket, eTicket or Boarding Pass expires, it is
no longer valid for travel. However, if your Booking Confirmation, Odyssey
eTicket, eTicket or Boarding Pass expires during any journey you are making,
then if your Booking Confirmation, Odyssey eTicket, eTicket or Boarding Pass
was valid at the time your journey commenced or should have commenced, its
validity will be extended to allow you to complete your journey. |
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(c) Ownership of Boarding Pass:
Your Boarding Pass remains our property at all times and if a
Boarding Pass is defaced,damaged or tampered with, or lost, it is not valid for
travel. We reserve the right to refuse to issue a replacement Boarding Pass in
such circumstances. |
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| 2.5 Seat reservations by phone: |
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(a) Making a seat reservation:
If you wish to reserve a seat on a particular service you must
make the reservation by
phone via our Info/Booking Line at least five
(05) days before your required departure date.
After the seat(s) are reserved for you, you may
choose to pay for it within a 2-days period. If
after the 2-days period no payment has been
made, the
reservations will be released. All reservations are subject to availability of seats on the
service for which you request a reservation and you will not be
given a reservation if no seats are available on the service. A reservation of a seat
does not guarantee you a particular seat on a coach and we
may alter the seat which is assigned to you at
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| any time. No reservation will
be accepted within the five (05) days before your required departure date,
payment must be made immediately either via Our Website or from our departure
and arrival points, offices, centres or agents. |
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| (b) Cancelling or changing seat
reservations (for reservations by phone): You may cancel or change your
reservation, by notice to us. However,
cancellation and changes to reservations after
the departure of your required service shall be
considered to be a cancellation of the ticket.
Certain ticket categories have special
conditions which do not permit changes to or
cancellation of reservations.We reserve the right not
to accept or entertain any change of seats for phone reservations.
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| 2.6 Amendments to your ticket: |
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| 2.4 Validity of your Booking
Confirmation, Odyssey eTicket, eTicket or Boarding Pass: |
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(a) Cancelling your booking:
We do not provide refunds if you cancel your Booking. You are
allowed to change your departure date and time up to a maximum of two (02)
times per Booking,
Changes to the origin and destination of travel are not permitted. |
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| (b) Permitted amendments:
You may request the following amendments to your Booking, once it has been
issued: an amendment to the type of Fare (such as from a Child Fare to an Adult
Fare); an amendment to the day, date and time of the Booking; and an amendment
to a meal request for the applicable journey. |
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