| (iii) cancel the
Booking and allow you to claim a refund of the full amount of the fare, if no
portion of the Booking has been used, or if the outward part of a return
Booking has been used, 50% of the fare. |
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(d) Cancellation
after service has begun: If a service on which you are travelling commences
and is terminated before reaching your destination, other than for a reason
outside our control, our liability will be at our option to:- |
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| 5.1 Our obligation to carry
you: It is our obligation to carry you and your permitted luggage
on the journeys permitted by your Booking, on and subject to these Terms &
Conditions of Carriage. We will make reasonable efforts to carry you with the
minimum discomfort and inconvenience. |
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(i) make suitable
alternative arrangements to carry you to your destination, such as another
service, carrier, coach, train, private car, or taxi, which you shall not
unreasonably refuse; or |
| (ii) provide a
substitute coach, which may lack all of the advertised facilities; |
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| 5.6 We have no liability for
circumstances beyond our control: We shall have no liability for
any delay or failure to carry you, or for breach of contract, where caused by a
circumstance beyond our reasonable control. The following shall be considered
to be circumstances beyond our reasonable control: war or threat of war,
accidents causing delays on the service
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route, exceptional
severe weather conditions, fire and/or damage at a station, compliance with
requests of the police, customs or other government officials and security
services, deaths and accidents on the road, vandalism and terrorism, unforeseen
traffic delays, strike/industrial action, riot or local disturbance
or unrest, problems caused by other customers, bankruptcy, insolvency or
cessation of trade of any carrier used by us and other circumstances affecting
passenger safety |
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5.7 Our maximum liability to
you: Our maximum liability to you for any reasonable and
foreseeable loss, damage or liability (including but subject to the limitation
set out in Clause 7.11
for loss or damage to your luggage)which you may suffer or incur as a result of
our failure to carry you, our delay in carrying you, breach of our contract to
carry you, our negligence in connection with carrying you, or the deliberate or
negligent acts or omissions of any of our officers, employees, agents,
representatives or sub-contractors, shall be limited to an aggregate of RM500
or SGD$250.
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5.8 Death and Personal Injury:
We do not exclude or limit our liability for death or personal
injury resulting from our negligence. |
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