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TICKET PURCHASE, PAYMENTS & BOOKINGS
  1. How and where can I purchase or book tickets?
  2. How can I pay for my fare?
  3. Can I pay by bank transfer or Paypal?
  4. Do you accept American Express, JCB or Diners Club?
  5. Are the fares on the website similar to the fare you pay at Odyssey's locations?
  6. Do we have to pay more than the stated price?
  7. Do you charge extra for credit card payments i.e 3%?
  8. Is there a sport equipments fees?
  9. Is there a luggage/baggage handling fees?
  10. Do I have to pay a booking fee?
  11. How far in advance can I book for tickets?
  12. Can I just turn up at the departure points in Kuala Lumpur/Singapore and purchase my tickets before the coach departs?
  13. I’m not in Malaysia/Singapore. Can I still book by credit card and receive my ticket by email?
  14. We are a group of 24 passengers. Do you have group rates? How do I book a group?
  15. What is the maximum number of tickets you can purchase? I have a party of roughly 20 people.
 		 
  1. I accidently booked my ticket twice - Can I get a refund?
  2. I purchased a journey but now I am unable to travel. If I cancel the journey can you give me my money back?
  3. We can't travel due to unforeseen circumstances - can I change the names on our tickets so that our friends can use them and the trip will not be wasted?
  4. Can I change the date/time of travel?
  5. Can I change where I’m travelling to/from? For example, I booked for Kuala Lumpur - Singapore but I want to change to Singapore - Kuala Lumpur.
  6. What do I do if I missed my coach?
  7. I have booked a ticket but the computer crashed after I entered my details and I have no ticket number - what do I do?
  8. I wanted to book a ticket but the screen freezes at the payment page, what should I do? I think I encountered a booking error, what should I do?
  9. I can only print my eTicket in black and white - does it matter that it's not in colour?
  10. I booked online but haven't received a confirmation email. What should I do?
   
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