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IMMIGRATIONS & CUSTOMS
Do I need a visa?
What is the liquor/cigarettes allowances at customs?
What is the Customs procedure at the checkpoints?
Is there a long line for Immigration and Customs clearance at the checkpoints?
THE JOURNEY
What should I do when I arrive at the pick up point?
How long before departure should I arrive at the pick up point?
I am going to be late. Can the bus wait for me?
What do I do if I missed my coach?
How long is the journey each way?
Which route does Odyssey take?
Are there stops along the way?
Where does Odyssey coaches stop for designated breaks along the highway?
Does Odyssey take the Causeway or the Second Link?
Can you pick me/drop me at certain locations along the way? Can I board or alight at any points along the journey?
TICKET PRICE & PERIOD
How much does an Odyssey fare cost?
What are your Peak periods?
What are your Off Peak periods?
If I travel to Singapore when it is a public holiday there but it is not a public holiday in Malaysia, will I be charged a Peak Period fare or an Off-Peak Period fare? (e.g. Travel from Malaysia on Singapore National Day)
If I travel to Malaysia when it is a public holiday there but it is not a public holiday in Singapore, will I be charged a Peak Period ticket price or an Off Peak Period ticket price? (e.g Travel to Malaysia on Malaysia’s Independence Day)
What happens if it’s a Public Holiday in my country of departure (i.e. Singapore) but it is not a Public Holiday in my country of arrival (i.e. Malaysia)?
How do I find out about your schedule?
What are your departure times daily?
Will your bus travel even if there is only one or two passengers on board?
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